Total cost calculations and other international shipping services are brought to you by Pringle’s partner, Webinterpret. The following terms and conditions apply. They will also help you to understand how international shipping works.
TOTAL COST OF BUYING AND SHIPPING PRINGLE'S PRODUCTS
With the help of Webinterpret’s Total Cost Calculator™, you will have complete information on the cost of shipping your items before you make the purchase. The total cost includes:
- The product purchase price (including any applicable local taxes and handling fees);
- Customs duty, import tax and any local clearance fees applicable for your country;
- International shipping charges to your designated delivery address; and
- Shipping company surcharges
The total cost is guaranteed - it is pre-calculated and pre-paid so you won’t receive any bills from the shipping company or a customs invoice.
Note that you are purchasing the product(s) from Pringle, not from Webinterpret. Pringle’s Terms and Conditions apply to the product purchase.
Most products offered by Pringle can be shipped internationally. However, it is possible that some products may be subject to certain import restrictions specific to your country.
CUSTOMS DUTY AND TAX
Customs duty and import tax are specific to a particular country. Customs authorities in each country calculate duty and tax based on a number of factors, including:
- the category in which the product is classified in the international Harmonized Code (HS) system;
- the value of the product (the price you paid);
- for most countries, duty is calculated on a “CIF” basis (meaning Cost, Insurance and Freight), so the shipping charge you pay will also be factored in to the calculation of the duty that will be charged.
- Orders to the USA of under $800 in total value should be duty free under the de minimis value threshold. The final calculation will be made in your shopping basket.
You will generally not see Customs paperwork. You should be aware that the actual tax and duty charged by the Customs authorities in your country sometimes turns out to be higher or lower than the amount you paid, for a number of reasons. For example, a particular Customs authority may classify your product in a different category in the Harmonised Code (HS) system from the category used by the Total Cost Calculator, or your local Customs authorities may (for whatever reason) use a different formula to calculate the duty; or the calculation may be affected by a change in currency exchange rates between the time of our calculation and the time the tax and duty is paid to Customs authorities. The important point here is that in such situations, you will not be charged extra (if the amount is greater) or receive a refund (if the amount is less).
Your order will be picked up by Pringle’s shipping partner directly from Pringle’s fulfilment centre and delivered to your address. As the recipient of the package, you are the “Importer of Record”.
PRIVACY AND DATA PROTECTION
In order to assist Pringle to ship your orders internationally to you, certain personal information about you is provided to Webinterpret (including Webinterpret affiliates and trusted suppliers as necessary), including your name, delivery address, phone number, the product(s) you buy from Pringle, and the price you pay for them. Webinterpret will treat this information as private and confidential and will only use it for the purpose of providing Total Cost calculations and assisting Pringle with export and customs compliance. Webinterpret is committed to responsible data management, complies with applicable data protection legislation, and employs industry standard practices to protect the security of your data, which is stored securely in the “cloud” - which may include locations in the United States and other countries that do not have privacy laws comparable to those in the European Union, for example. By arranging for international shipping of your purchases from Pringle, you consent to the disclosure of personal information to Webinterpret as described in this section.
QUESTIONS ABOUT CROSS-BORDER SHIPPING?
Please contact Pringle’s Customer Service if you have any questions about tax and duty or export/import compliance. If appropriate, Pringle will work with Webinterpret to provide you with the answers.
Webinterpret provides a suite of cross-border e-Commerce technology enabled services that enables online retailers to offer and sell products to international customers, with shipping charges, duties and taxes pre-calculated.
“Webinterpret” and “Total Cost Calculator” are trademarks owned by Webinterpret, and they are used here with permission.