PRINGLE OF SCOTLAND OFFERS FREE UK DELIVERY
| Location | Service | Delivery Cost (Excluding Duty and Taxes) | Delivery | Returns |
|---|---|---|---|---|
| United Kingdom | DPD | FREE | Next day if ordered before 12pm, Mon-Fri | Free |
| Europe * | DHL | £20 FREE on orders over £400 |
2-3 Days | At customer's expense, via tracked service |
| US | DHL | £30 FREE on orders over £400 |
2-5 Days | At customer's expense, via tracked service |
| Rest of the world † | DHL | £30 FREE on orders over £400 |
2-7 Days | At customer's expense via tracked service |
Tax and duty on orders being shipped into the EU
Shipping charges to the EU are calculated to deliver your order with all costs included (including freight, VAT, any applicable duties, and clearance and custom's administrative charges). You will not have any additional charges to pay when the goods are imported and delivered to you.
The UK-EU Free Trade Agreement (FTA) deal, implemented on 1 January 2021, has resulted in additional costs for all orders crossing the UK-EU border, and additional duties for orders that do not meet the duty exemption criteria. Orders that cross the UK-EU border are only exempt from duty if the Country of Origin of the products is the UK. Products that are not of UK origin, including products manufactured in the EU, are subject to import duties at EU customs. These duties are now being calculated in the checkout, so our customers will not have to pay any additional charges when the goods are imported into the EU. Taxes are also being charged at the time of import, so we are removing tax from the products before adding it back in the checkout.
* Europe and EU — Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland.
† Rest Of World — Australia, Canada, Gibraltar, Hong Kong, Japan, Kuwait, New Zealand, Singapore, South Korea, Saudi Arabia, UAE, Macao, Qatar.
Customers located outside of the locations mentioned above please contact our customer services for assistance.
All ecommerce orders from Pringle of Scotland and our Partners are prepared and packed with the greatest care using sustainable packaging. Each garment is wrapped in acid free tissue paper and carefully placed in a cardboard box which is sealed with craft tape. All packaging components are made from recycled and recyclable materials only.
- Delivery times are estimated and timeline commences from the date of shipping, rather than the date the order is placed.
- Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
- Delivery can take longer than expected due to customs clearance procedures in certain countries.
- Please note shipping may take longer than stated during sale periods.
- Orders placed after the cut-off times or on weekends and public holidays will be processed the following working day.
- All orders are shipped from the UK.
- Any customs duty, import tax and any local clearance fees are included in the Shipping price in the checkout
- We do not deliver to freight forwarding addresses or PO Boxes.
- Once you have received a despatch confirmation email, you will receive a tracking number that will allow you to track your order from despatch to your doorstep.
- We are unable to refund customs duty, tax and charges on returns from outside the UK. Please contact our Customer Services team at customer.services@pringlescotland.com if you want to return anything from outside the UK to obtain a RMA (Returns Merchandise Authorisation). This does not affect your statutory rights.